FAQs

ISPM-15 stands for the International Standards for Phytosanitary Measures Guidelines for Regulating Wood Packaging Material in International Trade. This guideline helps prevent the spread of pests and promotes the best measures for control. At Bay Area Crating Services, we stay updated on the European Union Certifications and ISPM-15 Certification standards to ensure our clients’ shipments are compliant and meet international standards.

We offer custom crates for shipping a wide range of items, including but not limited to:

• Home and office items
• Antiques
• Pianos
• Artwork
• Appliances
• Medical equipment
• Home gyms

We can handle any size or shape of item, and we offer both pre-built crates and custom-built crates to meet your specific needs.

We can pack and ship almost any type of item, regardless of its shape or size. Our custom crating solutions ensure that your items are well-protected during the shipping process. Whether you need to ship fragile, heavy, or bulky items, we have the expertise and equipment to get it done.

We understand that your items are valuable, and we take great care to ensure that they are well-protected during the shipping process. We use various materials and techniques to pack your items, including:

• Shock mounting
• Cushioning
• Corrugated cardboard
• Anti-static materials
• Hard-shell cases
• Vapor barriers

We also provide custom crating solutions to ensure that your items are packed securely and are less likely to shift or sustain damage during transit.

At Bay Area Crating Services, we offer both pickup and delivery options for your convenience. We can pick up your items and ship them to their destination, or you can bring your own crate to us, and we’ll pack and ship your items from there.

We provide our services in the Greater San Francisco Area, including Alameda County, Contra Costa County, Marin County, Napa County, San Francisco County, San Mateo County, Santa Clara County, Solano County, and Sonoma County, CA. Whether you need to ship domestically or internationally, we can help you get your items where they need to go.

We handle almost any type of item, but we do not handle hazardous materials. If you’re unsure whether your item is considered hazardous or not, please contact us, and we’ll be happy to advise you.

We do not have any minimum order size. We can pack and ship any size of item, and we’ll create a customized crating solution to meet your needs.

Yes, we are licensed for international shipping, and we stay up to date with European Union Certifications and ISPM-15 Certification standards. We use heat-treated, compliant wooden crates that work with ISPM 15 export stamps for shipping internationally.

If your shipment arrives damaged, please contact us immediately. We will work with you to assess the damage and determine the best course of action. We understand how stressful it can be to receive damaged items, and we’ll do everything we can to resolve the issue as quickly and efficiently as possible.